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The Quality Assessment Framework requires providers to evidence that There is a commitment to the values of diversity and inclusion and to practice of equal opportunity (including accessibility in its widest sense) and the needs of black and minority ethnic service users are appropriately met. This workshop considers how providers can appraise their approach to meeting black and minority ethnic community needs Course Contents Introduction and Introductions The legislative and regulatory context Why bother? Considering current services: What do you need to evaluate? Collecting information Identifying stakeholders Consultation > Planning Inclusive Services: Research Working with stakeholders Consultation Managing the process Working with specialist agencies Getting the detail right Staffing issues Where it all fits with Supporting People Action Planning Which organisations would benefit from this course? Agencies wishing to ensure that current and future services remain inclusive to members of black and minority ethnic communities Who should attend? Senior staff responsible for service delivery Trustees/senior staff from small organisations Course Duration: one day Delivery methods: presentation, group discussions, exercises Trainer: Patricia Dearnaley

The Quality Assessment Framework requires providers to evidence that There is a commitment to the values of diversity and inclusion and to practice of equal opportunity (including accessibility in its widest sense) and the needs of black and minority ethnic service users are appropriately met. This workshop considers how providers can appraise their approach to meeting black and minority ethnic...

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