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THE COURSE Any complex project requires teamwork and at the heart of teamwork are the meetings and conversations that allow team members to share information, diagnose problems and create solutions. This course will develop the participants capacity to run and contribute to great team meetings. The course helps participants to understand their own behaviour, the behaviour of others and how habitual behaviour determines the success of any team in dealing with complexity problems. The course will give participants practical techniques to make their own contribution to meetings more effective and to get the most out of other team members. The techniques delivered in this course will help you run meetings that are more focused, more creative and result in action. The style of this course is both participative and practical. Delegates take an active part in simulations and projects which recreate in a training environment the key aspects of the interactions in meetings. WHO SHOULD ATTEND All IT managers, team leaders and team members who have responsibility for achieving results through people. PRE-REQUISITES An open mind and the motivation to learn. COURSE TOPICS PEOPLE AND MEETINGS What makes People Behave the way they do? External Behaviour - Internal Drives Habitual Behaviours and Hidden Drives Understanding our own and others Drivers Why is it Difficult to Spot our own Behaviour? Spotting Habitual Behaviour and Hidden Drives HABITUAL BEHAVIOUR AND THE SUCCESS OF MEETINGS Understanding Control and Influence as Two Ways of Operating The Habits that are needed in the Circle of Control The Habits needed in the Circle of Influence What gets in the way of great meetings? - the Pin Ball Machine IN MEETINGS Self Awareness - Using Emotions to see what is really going on Emotional Quotient EQ Profile The Bell of Mindfulness Abundant Thinking - The Habit of getting Beyond Compromise Empathy - See things through the eyes of others Authenticity - The Ability to deal with Difficult Issues TECHNIQUES TO RUN GREAT MEETINGS Defining the Purpose of the Meeting Concerns and Expectations - Creating Agendas that are useful Dialogue - A Technique to deal with Complexity Inclusive Action Planning Introducing the Techniques into other People's Meetings LEADING MEETINGS Keeping on Track Air Time Reading and Making use of Body Language Communication Styles Personality Differences COMPLEXITY Understanding the Dynamics of Your Group or Team Dealing with the Misuse of Organisational Power REAL PROBLEMS Real-life Role Plays of Problematic Situations PUTTING IT TOGETHER Moving out of the Comfort Zone The Treasure Map The Process of Change

THE COURSE Any complex project requires teamwork and at the heart of teamwork are the meetings and conversations that allow team members to share information, diagnose problems and create solutions. This course will develop the participants capacity to run and contribute to great team meetings. The course helps participants to understand their own behaviour, the behaviour of others and how...

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