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Telephone Techniques Training Programme 1 Day We rarely get a second chance at a first impression - for most of us that first contact is via the telephone. So just imagine, for one moment, the impact each one of us has with potential and existing customers outside and inside the company. This programme shows how everyone who uses the phone can be an ambassador and handle even the most demanding customer or colleague in a way that they become a reference sale for your company. Equally, effective call handling can boost sales and tailored leads. Let TeamSkills show you how to increase not only your company image but also maximise any sales opportunities.

Telephone Techniques Training Programme 1 Day We rarely get a second chance at a first impression - for most of us that first contact is via the telephone. So just imagine, for one moment, the impact each one of us has with potential and existing customers outside and inside the company. This programme shows how everyone who uses the phone can be an ambassador and handle even the most demanding...

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