Loader
Course Image

Course Description

Show that your organisation recognises the important role played by your supervisors and team leaders. Help them to become effective leaders and communicators and equip them with the supervisory skills they need to manage their teams. Motivate your supervisors to want to achieve their full potential and encourage them to take responsibility for developing their own people too. Author: Mike Fenwick Pages: 344 ''OK to copy'' pages: 137 Contents The role and position of the team leader An activity to explore the position of the team leader in the organisation; to introduce the concept of the team leader being the ''link'' between the team and the rest of the organisation, and to identify ways in which the team leader can bring these two sides closer together. An introduction to leadership This activity examines how people become leaders, and what skills and qualities an individual needs to have in order to be a good leader. It also asks participants to question the old saying ''You are either a born leader or you are not'', and to assess how much of what a leader does is nature and how much can actually be learned. The task and the team Two parallel aspects of leadership, the task to be done and the team with which you will achieve it, are identified as being equally important considerations for a team leader. This activity examines what happens when leaders concentrate too much on one or the other, and shows participants how to identify for themselves where they operate predominantly on the ''task/team graph''. Leadership style Leadership style should be needs led, not personality driven. This activity introduces a wide range of different styles a leader can use - each having its own place, depending upon the circumstances and the effect the leader needs to create. Motivation This activity concentrates on three areas of positive motivation, that is those motivators which are most effective at getting people to want to do something rather than having to. Participants look closely at the three areas of positive motivation and then relate the technique to the people in their own teams. Time management This activity comprises a number of short exercises in managing your time more effectively, and includes the use of the timemanagement grid to identify how all the tasks we do fall into one of four zones. If they are not undertaken in the right zone, they become crises. The activity also examines how tasks arrive in our ''crisis zone'' and how we can move some of them out. Delegation New team leaders can find delegation the most difficult skill to get right.They often ask ''What should I delegate?''. This activity shows that it is not a case of ''what'', but ''why''. Participants are shown how to consider delegation in terms of ''expanded'' or ''contracted'' delegation, and to assess the reasons for and effects of doing each. Giving clear instructions Orders, requests and indications are used as three different categories of instruction, and the participants consider the effects of using each one, as well as having a go at producing written instructions themselves. Dealing with conflict Both grievance and discipline feature in the two-part case study in this activity.The participants work with their own grievance and discipline procedures to decide how to deal with a case which moves from conflict to a formal complaint of harassment. Managing team development - the leader''s role This activity outlines the techniques a team leader will need in order to assess the development needs of the team, and then to organise and plan for that development to be undertaken. The participants also assess a range of possible ways in which development needs can be met other than by simply ''training''. The team leader as trainer This is an introduction to group-training techniques and outlines the four essential areas of control needed in order to run an effective training session. The activity introduces participants to the idea of managing their mat

Show that your organisation recognises the important role played by your supervisors and team leaders. Help them to become effective leaders and communicators and equip them with the supervisory skills they need to manage their teams. Motivate your supervisors to want to achieve their full potential and encourage them to take responsibility for developing their own people too. Author: Mike...

Read More

Related Courses