Loader
Course Image

Course Description

The role of a team leader covers many aspects, such as: Liaison and administration Attending weekly meetings Running weekly team meetings Oversees team operations Supervision/support of team staff Delegating jobs and tasks It is an important role and one that can affect an organisation?s daily operation. Team leaders therefore need to have excellent supervisory, communication and delegation skills. A candidate must complete six units in total. Mandatory units (four units): Manage your own resources Provide leadership for your team Develop productive working relationships with colleagues Ensure your own actions reduce risks to health and safety Group A (choose two units): Encourage innovation in your team Allocate and check work in your team Provide learning opportunities for colleagues Resolve customer service problems Support customer service improvements In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Level 1) and a Technical Certificate (GOAL Certificate in Team Leading Level 2) are required to be added to this NVQ.

The role of a team leader covers many aspects, such as: Liaison and administration Attending weekly meetings Running weekly team meetings Oversees team operations Supervision/support of team staff Delegating jobs and tasks It is an important role and one that can affect an organisation?s daily operation. Team leaders therefore need to have excellent supervisory, communication and delegation...

Read More

Related Courses