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Course Description

To gain this qualification you must prove your competence in your job role and in your assessment show that you meet the required standards. The award consists of four units as a compulsory part of the full qualification and four optional units. The optional units allow you to choose the two which best reflect your job role. NTS will provide you with a qualified assessor who will carry out assessments with you at your workplace and support you throughout the process of working towards completing this qualification. Mandatory units (four units): Contribute to the effectiveness of work teams Promote, monitor and maintain health, safety and security in the workplace Give customers a positive impression of yourself and your organisation Equality, diversity and rights Optional units (choose four units): Clean floors manually Clean furniture, fittings and vertical surfaces manually Clean toilets and washrooms manually Classify items and make up loads Clean items by washing processes Press and finish simple garments and items Repair, alter and maintain items Prepare food and drinks for clients Maintain hygiene in food storage, preparation and cooking Prepare, cook and assemble food for service Provide a table or tray service Clean and service a range of areas Administer patients appointments Record, store and supply information using paper based filing systems Enter, retrieve and print data in a database Provide authorised access to records Protect records Maintain the arrangements of records Administer the current record system Support and control visitors to service and facilities Transport supplies of physical resources within the work area Receive, transmit, store and retrieve information Support the use of information technology Minimise and deal with aggressive and abusive behaviour Organise the receipt and storage of goods Control and monitor access to premises and property Drive passenger carrying vehicles safely Move and transport patients within the work area Collect, transport and dispose of health care waste Distribute and dispatch mail Maintain housekeeping supplies Prepare beds and handle linen and bed coverings Monitor and maintain the cleanliness of environments In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Level 1) and a Technical Certificate (GOAL Certificate in Support Serviced Level 2) are required to be added to this NVQ.

To gain this qualification you must prove your competence in your job role and in your assessment show that you meet the required standards. The award consists of four units as a compulsory part of the full qualification and four optional units. The optional units allow you to choose the two which best reflect your job role. NTS will provide you with a qualified assessor who will carry out...

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