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Successfully managing suppliers and service providers Overview Organisations are increasingly dependent on third parties to provide goods and services which are critical to their performance. This programme addresses all the major issues to help your organisation ensure that the required goods and services are delivered on time, within budget and to required quality standards. Training objectives This programme will: Create a strong awareness of good practice when engaging with and managing suppliers Explore and explain a number of simple but effective ways of ensuring effective supplier performance Provide a series of practical, simple and time effective tools which can be used to manage supplier performance Audience This course is designed to be relevant to all levels of staff, and can be adjusted to suit the specific participants. Format An inter-active, two-day course with a strong emphasis on practical exercises. If required, a one-day version of this programme can be provided instead, although the learning would be significantly diminished without the exercises. Special features One of the benefits of a tailor-made programme is that we can build the programme, case studies and exercises around real situations facing your organisation. This degree of customisation helps participants to see much more easily how the key points from the programme can be applied to their situation. The course outline below is an example of the type of programme we can construct and deliver. The content, duration, objectives and material used can all be tailored to suit your specific needs. The expert trainer Eric is a highly experienced and very popular management consultant, trainer and business coach specialising in procurement. He has held director-level positions in Dunlop, the NHS and Diageo and his consultancy practice has taken him to clients in Europe, North America, the Far East and Africa. Over the last twenty years he has developed and managed a range of training courses for some of the best known companies in the world, including IBM, Norwich Union, Mercedes Benz, Nokia, Shell, Tesco and BUPA. His practical experience encompasses the entire procurement field, including commercial awareness, negotiating, contract and supplier management, business strategy, e-commerce and outsourcing. Course outline

Successfully managing suppliers and service providers Overview Organisations are increasingly dependent on third parties to provide goods and services which are critical to their performance. This programme addresses all the major issues to help your organisation ensure that the required goods and services are delivered on time, within budget and to required quality standards. Training objectives...

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