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Course Content Team leaders are often promoted to their position for their specialist expertise first and foremost, and not their experience of, or skill in managing others. They are often required to take on, or to continue operational responsibilities, with the addition of a new supervisory role. Participants will learn how to: Achieve results through others Balance operational and supervisory responsibilities Be accountable for their own and others' actions Incorporate best practice in supervision Develop their own supervisory style Match their style to get the best out of different situations and different people Give and receive feedback and criticism positively. Organisations will: Have better skilled and more confident people managers Improve staff performance and productivity Improve motivation and commitment Avoid minor performance problems becoming long long-tem liabilities Enable personal development and internal promotions. We usually deliver bespoke training in-house, although we would be happy to use another suitable venue if you prefer.

Course Content Team leaders are often promoted to their position for their specialist expertise first and foremost, and not their experience of, or skill in managing others. They are often required to take on, or to continue operational responsibilities, with the addition of a new supervisory role. Participants will learn how to: Achieve results through others Balance operational and supervisory...

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