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Optimising your Supervisory Skills Introduction: This programme will prove invaluable for anyone who is in a Leadership capacity or thinking about moving into such a position. The issues of leadership, motivation, communication and much more are dissected and reassembled to give the delegate a good insight into the qualities needed to become effective in this critical role. Objective: The delegate will leave the course confident that they have the right tools and strategies to assist them in building a strong effective team around them. By the end of this course you will be able to: Identify your role and its objectives Begin developing the personal skills needed for effective supervision Develop effective communication skills Understand motivation and how to generate it in team members Increase inter-personal relationship skills Move towards optimum performance Programme Synopsis Introduction Beliefs, values and perceptions Leadership styles Multiple Intelligences Understanding what motivates people? Identifying and understanding internal & external barriers Overcoming barriers Methods of communication The essentials of effective communication The cause and effect of poor communication e.g. anger, negative language Building rapport-Listening skills Body language Verbal language Identifying different communication styles Understanding the different styles - How do you understand the world? Matching another''s style, leading and pacing Modelling the skills of an excellent communicator Switching bodies - Round Robin Role Play Summary Duration: Two(2) Days Course Code: TSCOSS Certification: Training Solutions 2000 Last Updated ( Monday, 28 July 2008 )

Optimising your Supervisory Skills Introduction: This programme will prove invaluable for anyone who is in a Leadership capacity or thinking about moving into such a position. The issues of leadership, motivation, communication and much more are dissected and reassembled to give the delegate a good insight into the qualities needed to become effective in this critical role. Objective: The...

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