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Course Description

A one day course for supervisors, line managers and staff at all levels. COURSE CONTENT The aim of the course is to show delegates how to improve their supervisory skills. It will enable the participants to motivate and delegate whilst developing a more effective style of leadership. KEY TOPICS INCLUDE Identifying good/poor supervisory and leadership styles. Vital elements in communication. Conflict avoidance Skills inventory - personal strengths and weaknesses. Influencing and motivating. Building self managing teams Group dynamics Dealing with delegation and difficult situations COURSE OUTCOME: To clarify the role of the supervisor To understand the requirements and expectations of the supervisor's role To develop methods of achieving key results To monitor and evaluate the effectiveness of their staff To apply a range of communication, influencing and team building skills

A one day course for supervisors, line managers and staff at all levels. COURSE CONTENT The aim of the course is to show delegates how to improve their supervisory skills. It will enable the participants to motivate and delegate whilst developing a more effective style of leadership. KEY TOPICS INCLUDE Identifying good/poor supervisory and leadership styles. Vital elements in communication....

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