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Structuring & Writing Reports ? Training Course Outline Business reports are your company?s main tool to enable and support critical decision-making. If you are proposing a course of action ? either within your company or to a client ? the report you write will be its best advocate. It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course has been designed specifically for people who are required to write business reports. It concentrates exclusively on the skills you need to make the writing process easier and the resulting document more effective. What you will learn on this course By the end of the course, you will know how to: * Analyse your audience and tailor the content to their specific needs * Gather data efficiently and select the relevant information for your readers * Use best practice in structuring your document * Choose words that support your message and don?t distract your reader * Assess the best places to use graphics, and choose the right image to support your content * Edit your draft for maximum impact Course Duration We provide both a one-day intensive course and a more interactive two-day workshop. One-day Intensive This course is available both as a public or private course. It concentrates on showing you, step-by-step, the process of structuring and writing reports. Exercises are used to illustrate various points throughout the day. Exercises * Identifying your readers and their priorities * Choosing clear, simple words * Cutting out the waffle * Writing direct, active sentences * Recognising jargon and management-speak * Mind-mapping a report * Drafting an executive summary Course Contents 1. Clarifying your purpose * Do you have what it takes? The skills needed to write reports * Why do you do it? What?s the purpose of a business or technical report? * Why you won?t get anywhere without a clear objective * All right, I?m sold ? how do I set a clear objective? 2. Analysing your audience * Do you know who you?re writing for? * What will they want out of your report? The first step to making sure you deliver! * How do you satisfy a mixed readership with multiple requirements? 3. Designing your structure * Structuring before you start writing ? you wouldn?t build without good foundations * Using mind mapping or Word? Outline View to sequence and structure your material * How to structure the beginning, middle and end of your report * Organising your content to achieve your purpose * How to give bad news * How to structure the Executive Summary * Ideas for structuring sections * Organising your content ? are you trying to persuade, inform, explain or discuss? 4. Selecting your information * Collecting and evaluating information ? how to make it easy for people to help you * Deciding what information is relevant ? the payoff for having a clear objective * Deciding the level of detail to include is easier when you?ve analysed your audience 5. Developing your style * Crafting short, simple sentences to increase readability * Choosing familiar words that make your meaning clear * Getting rid of the waffle that bores readers * Putting action in your verbs for direct, concise writing * Writing in terms your reader can relate to * Some pointers on British vs American text 6. Drafting and laying out your text * The importance of the right mindset ? how to avoid getting sidetracked * The process ? prepare, draft, relax, polish * How to break up text ? headings, bulleted or numbered lists, tables, diagrams, questions and answers, etc. 7. When and how to use graphics * Why use graphics? * When to use graphics ? pictures, screen shots, diagrams, flow charts, tables, graphs, etc. * The best places for your graphics, in order of preference * Things to check when including graphics 8. Editing and proofing your draft * A top-down approach to improving your text ? see it the way your readers do * Ensuring that you achieve maximum impact ? things to check when edit

Structuring & Writing Reports ? Training Course Outline Business reports are your company?s main tool to enable and support critical decision-making. If you are proposing a course of action ? either within your company or to a client ? the report you write will be its best advocate. It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course...

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