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Course Description

  • Political differences
  • The role of the state
  • A centralised or decentralised state?
  • Politics and management: values

  • Political differences
  • The role of the state
  • A centralised or decentralised state?
  • Politics and management: values

Course Content

Public Spending

  • The macro-economic policy context
  • Fiscal policy and the economic cycles
  • What is the money spent on?
  • Where does the money come from?
  • Public spending in the devoted administrations
  • Why is the level of public spending important?
  • The fiscal crisis of 2008 and its aftermath

Social Policies and Management

  • Choice of policy instrument
  • Trends in policy and management
  • Income maintenance
  • Community care
  • Education
  • Criminal justice
  • Health policy
  • Housing

Managing Public Finance

  • A brief history of financial management in government
  • Budgeting at national level
  • The art of cutting budgets

Managing Performance

  • Why measure and manage performance?
  • The three E’s
  • Education
  • Individuals and organisational performance
  • Performance management and policy evaluation
  • Managerial discretion

E-government

  • The ambition
  • The achievement
  • The challenges

Customer-Citizen Orientation

  • Customers, voters and citizens
  • Approaches to customer orientation
  • Contradictions in customer-citizen orientation

Audit and Inspection

  • From conformance to performance
  • Audit
  • Children and education
  • Prisons
  • Learning to deal with inspection

Public Spending The macro-economic policy context Fiscal policy and the economic cycles What is the money spent on? Where does the money come from? Public spending in the devoted administrations Why is the level of public spending important? The fiscal crisis of 2008...

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Additional Information

Target audience

  • Public service heads, managers, and those who work in some capacity with the public sector.
  • Those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money.
  • Public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies.
  • Those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Politics and different policies towards the public sector and its management.
  • Public finance, how fiscal policy is made, what public money is spent on and where it comes from.
  • The fiscal crisis that arose after the banking crash of 2008, and the sources of the deficit.
  • The major areas of policy that need to be managed, including income maintenance, community care, education, criminal justice, health and housing.
  • The management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.

Target audience Public service heads, managers, and those who work in some capacity with the public sector. Those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money. Public service executives that understand the need for...

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