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Staff meetings can represent a significant outlay. Meetings with groups of staff require special skills to ensure an effective outcome. Your participants will learn the key skills. Overview Meetings represent a significant investment. Meetings can be motivational and help formulate creative plans with maximum ownership. Unfortunately many meetings, probably the majority, are boring and are a poor use of time. Managers/team leaders are also required to attend other internal meetings and customer meetings. The outcome of such meetings is often affected more by the skills employed than by the merits of a particular case. There are more meetings today than ever before. The skills of the manager/team leader in managing and attending meetings are now more important than ever before. In this practical and stimulating course, participants will learn the key skills and techniques to ensure productive meetings. Who Should Attend Anyone involved in chairing and managing meetings for staff or other internal people. Duration 1 Day Staff / Team Meetings - Course Objectives Participants will learn: the key preparation areas that are required for a fruitful meeting and practise the techniques and approaches to ensure a productive and effective outcome how to influence the outcome of a meeting through subtle control skills the behaviours that contribute to a productive outcome and those that may cause an unproductive outcome how to deal with difficult questions to ensure the meeting provides a valuable contribution to the relationship Staff / Team Meetings - Course Outline Preparing For The Meeting Common errors in preparation When a meeting is a bad idea Setting the meeting objectives The 3 golden rules Agenda compiling/communicating Possible content How to ensure maximum value Environment and hospitality The role of meetings in building teams Meeting Control Skills The chairperson's role The chairperson's actions Introducing and using guests Controlling digression How to 'interrupt without being rude' Answering awkward questions Gatekeeping Functional Behaviour Dysfunctional Behaviour Handling conflict Note-taking and allocating actions Post-Meeting Activities Minutes or action points Post-meeting review Enforcing agreements

Staff meetings can represent a significant outlay. Meetings with groups of staff require special skills to ensure an effective outcome. Your participants will learn the key skills. Overview Meetings represent a significant investment. Meetings can be motivational and help formulate creative plans with maximum ownership. Unfortunately many meetings, probably the majority, are boring and are a poor...

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