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Course Description

The Art of Staff Appraisal (A One Day Course) Coverage and Objectives This is a course designed to train: Staff who are about to be promoted into supervisory or management roles Recently promoted managers, supervisors and team leaders The objectives of the course are to: Prepare and structure the appraisal meeting Deliver feedback effectively As a result participants will be able to confidently run appraisal meetings having organised all the relevant information. They will be able to give effective feedback about current performance levels and agree standards to be achieved in the future Objectives Participants will be able to: Manage an appraisal meeting with the aim of reviewing and improving current levels of performance Structure, conduct and follow up an appraisal meeting Deliver difficult feedback and agree new objectives Course Delivery The course focuses on practical sessions that participants can take away and implement. There will also be a mixture of direct teaching, interactive sessions and group breakout discussions which will help participants to fully demonstrate their learning The Course Highlights Purpose and aim of the appraisal meeting How appraisals benefit the individual, manager and the company Preparation prior to the meeting ? structure, evidence, facts and observations Starting the conversation and getting the other person to open up Giving feedback ? the rules and techniques to deliver information How to get the message across to more difficult people Setting agreed objectives to improve the level of performance The importance of follow up

The Art of Staff Appraisal (A One Day Course) Coverage and Objectives This is a course designed to train: Staff who are about to be promoted into supervisory or management roles Recently promoted managers, supervisors and team leaders The objectives of the course are to: Prepare and structure the appraisal meeting Deliver feedback effectively As a result participants will be able to confidently...

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