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Course Description

This course is an introduction to the principles of care and can be effectively followed up by the pick and mix of the aspects of care course. The course duration is 6 hours and assessment is by oral and written questions. This course is ideal for new care staff and is complimentary to the NVQ level 2 in health and social care. Course content includes: Legislation Role of the carer Aims Responsibilities Duties Partnership Team work Risks Sleeping Rest and relaxation Confidentiality Taking care of yourself Greeting and welcoming Handling messages Handling enquiries Key working Personal hygiene Relationships Promoting care values Trust Public confidence Accountability Record keeping Reporting concerns Handling complaints Communication Day to day tasks Probity Bullying and harassment Supervision Care plans Working safely

This course is an introduction to the principles of care and can be effectively followed up by the pick and mix of the aspects of care course. The course duration is 6 hours and assessment is by oral and written questions. This course is ideal for new care staff and is complimentary to the NVQ level 2 in health and social care. Course content includes: Legislation Role of the carer Aims...

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