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Resolving Conflict Getting people to go beyond ego, let go of resentments and rebuild trust. We will look at specific strategies for reducing conflict and stress and finding ways of increasing harmony. A certain level of stress is vital to a healthy organisation, and some stress is simply unavoidable. But there is a level of stress that is unhealthy for individuals and counterproductive for the organisation leading to absenteeism and discontent. This course will resolve conflict creatively so that it positively enhances and strengthens your company. Content * Increasing the quality of listening. * Clearing conflicts and misunderstandings. * Developing a positive ethos of calm and vitality. * Providing a clear and stable foundation of principles amidst change. * Taking practical small steps to increase positive harmony and well-being. * Appreciating diversity. Outcome * A workplace where people enjoy coming to work. * Ability to work with conflict constructively and creatively. * Deeper sense of community and shared commitment.

Resolving Conflict Getting people to go beyond ego, let go of resentments and rebuild trust. We will look at specific strategies for reducing conflict and stress and finding ways of increasing harmony. A certain level of stress is vital to a healthy organisation, and some stress is simply unavoidable. But there is a level of stress that is unhealthy for individuals and counterproductive for the...

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