Loader
Course Image

Course Description

As a Receptionist, you are often the first point of contact between the public the company you are working for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.

To be a successful Receptionist you must have the right personality and possess technical skills, which come with training. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training to boost your career prospects.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

As a Receptionist, you are often the first point of contact between the public the company you are working for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in...

Read More

Course Content

1: Professional Receptionist Training Course Objectives

2:The 90: 90 Principle To Create A Powerful First Impression

3: Hot Telephone Tips

4: Get The Facts- Ask The Right Questions

5: Discuss Solutions- Learning To Listen

6: Dealing With Difficult Customers

 

1: Professional Receptionist Training Course Objectives

2:The 90: 90 Principle To Create A Powerful First Impression

3: Hot Telephone Tips

4: Get The Facts- Ask The Right Questions

5: Discuss Solutions- Learning To Listen

6: Dealing With Difficult Customers

 

Entry Requirements

  • Learners must be aged 17 years or older to enrol
  • There are no required qualifications or previous experience to undertake the course
  • Applicants need basic English Language and Literacy skills

  • Learners must be aged 17 years or older to enrol
  • There are no required qualifications or previous experience to undertake the course
  • Applicants need basic English Language and Literacy skills

Assessment Methods

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Additional Information

This course will open many career options, including:

  • Hotel Receptionist
  • Medical Receptionist
  • Veterinary Receptionist
  • Administrator
  • Administrative Assistant
  • Personal Assistant

This course will open many career options, including:

  • Hotel Receptionist
  • Medical Receptionist
  • Veterinary Receptionist
  • Administrator
  • Administrative Assistant
  • Personal Assistant

Related Courses