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Who Should Attend: Those who need to solve problems creatively and make good quality decisions. Learning Objectives: By the end of the workshop delegates will be able to: Ensure quality decision making. Understand a range of problem solving tools. Act confidently in a range of business situations. Contents: Tutor and delegate introductions. Course objectives/Learning Logs. What is an Effective Decision? The Six Point Decision Making process. Types of management decision: Quality v Acceptance. Problem Solving Tools and Techniques: The 6 step model of Effective Problem Solving. The key techniques -Lateral Thinking -Brainstorming -Paired Comparisons -Force Field Analysis -Cause and Effect Analysis -Pareto Analysis -Commitment Charting Personal Action Planning Duration: One day

Who Should Attend: Those who need to solve problems creatively and make good quality decisions. Learning Objectives: By the end of the workshop delegates will be able to: Ensure quality decision making. Understand a range of problem solving tools. Act confidently in a range of business situations. Contents: Tutor and delegate introductions. Course objectives/Learning Logs. What is an Effective...

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