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At the end of the two days participants will be able to: Better understand the various stages of solving problems and making decisions to assist when a group is involved Apply four or five tools confidently Understand how Personal Style and preferences influence our approach to decision making and problem solving Be aware of a range of Tools and Techniques available and which to apply in a given situation Better understand their intuitive approaches to solving problems and making decisions Be able to think about problems in different ways Course content will include: What is a Problem/Decision? How do we define a Problem/Decision? A framework for solving problems and making decisions Data collection and root cause analysis techniques Generating solutions Identifying and applying decision making criteria Defining personal preferences and how they influence success An opportunity for team to apply the principles taught to real life situations The two days will be a combination of: Lecturer input Group discussions Syndicate exercises Case Studies Analysis of real life problems

At the end of the two days participants will be able to: Better understand the various stages of solving problems and making decisions to assist when a group is involved Apply four or five tools confidently Understand how Personal Style and preferences influence our approach to decision making and problem solving Be aware of a range of Tools and Techniques available and which to apply in a given...

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