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Problem solving is an inherent activity within the workplace. The key to the success of problem solving lies in an individual's ability to effectively manage, control and resolve issues. The level of success achieved will be dependent upon the individual's level of faciliation skills. Enables delegates to develop their communication and facilitation skills, enabling them to more effectively manage problem-solving situations, including managing difficult people.

Problem solving is an inherent activity within the workplace. The key to the success of problem solving lies in an individual's ability to effectively manage, control and resolve issues. The level of success achieved will be dependent upon the individual's level of faciliation skills. Enables delegates to develop their communication and facilitation skills, enabling them to more effectively...

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