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Personal Safety at Work Course 1 Day Course The course covers: Preparation for risk situations Self Awareness Communication Skills Conflict Management Customer Expectations Reducing Conflict High Risk Conflict Post incident procedures Learning from Conflict. The afternoon session will allow time for the theory to be put in to practice, using examples and scenarios relevant to the working roles of students attending. This course is delivered by accredited training staff with extensive experience of safety training in the Police and Security sectors. The training environment is relaxed and supportive, encouraging you to feel more confident and positive. All students attending the course will be awarded with a personal safety at work certificate. Who is this course for? Anyone who works in a role where they are likely to come in to conflict with customers or colleagues. (Eg Bar Staff) Anyone who works in voluntary roles where they may come in to conflict. Anyone working alone, particularly at night. Introductory Price ?30 + VAT *Special Offer ? Book 2 places and receive a 3rd place free* Location: Ashton Gate Stadium, Bedminster, Bristol. Free Parking and refreshments. Dates: 17th September or 4th October 9 am until 5pm

Personal Safety at Work Course 1 Day Course The course covers: Preparation for risk situations Self Awareness Communication Skills Conflict Management Customer Expectations Reducing Conflict High Risk Conflict Post incident procedures Learning from Conflict. The afternoon session will allow time for the theory to be put in to practice, using examples and scenarios relevant to the working roles of...

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