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Performance Appraisals Overview: The ability to conduct performance appraisals is a key management responsibility, one that must be taken seriously by all parties. Regular performance appraisal provides the backbone for staff development across the year and provides an opportunity for both manager and staff to agree both the standards of work required and how they will be met. Conducting a successful appraisal draws on a wide range of abilities, the manager needs to be expert at analysing performance, providing feedback, facilitating discussion, resolving disagreements and developing action plans. Delegates will have an opportunity to develop their questioning and feedback skills during role-plays and will have the opportunity to design a bespoke appraisals system for their own organisation (where appropriate). Key Learning: Performance appraisal ? a definition The philosophy behind successful appraisal How to set up a performance appraisal system How to sell appraisals to your staff Developing your appraisal form Preparing to appraise How to conduct an appraisal interview Building rapport Question technique Active listening Giving feedback Dealing with different types of interviewee Gaining commitment to action plans How to ensure appraisals are followed up The reasons appraisal systems fail The appraisal systems health check

Performance Appraisals Overview: The ability to conduct performance appraisals is a key management responsibility, one that must be taken seriously by all parties. Regular performance appraisal provides the backbone for staff development across the year and provides an opportunity for both manager and staff to agree both the standards of work required and how they will be met. Conducting a...

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