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Learning Objectives This 1 day course is really about the basic courtesies of living and working with other human beings; the things that became lost in the greedy 80's and have been obscured by the shallow fashions of the 90's. It is about the behaviour, which has been downsized and out-placed rather as those words are used to disguise the twin brutalities of overwork and redundancy. During the course delegates will learn to deal with other people effectively and be aware of their own behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems. This course provides some powerful ideas for preventing people problems, resolving conflict and building harmonious workplaces and homes. Pre-Requisites This course is designed for anyone who deals with people, such as human resources, secretarial, sales, marketing, supervisory and managerial staff. Duration 1

Learning Objectives This 1 day course is really about the basic courtesies of living and working with other human beings; the things that became lost in the greedy 80's and have been obscured by the shallow fashions of the 90's. It is about the behaviour, which has been downsized and out-placed rather as those words are used to disguise the twin brutalities of overwork and redundancy. During the...

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