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Course Description

Being able to use Opera PMS Hotel Software is very important for a Hotel Receptionist, which is why we’ve created this course. Whether you have some experience as a Receptionist, or are a beginner, we cover everything. As well as qualifying you for a Receptionist role, this certificate can also lead to a career as a Front Desk Supervisor or Manager. It will demonstrate to prospective employers that your knowledge is up-to-date and will make you more employable.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Being able to use Opera PMS Hotel Software is very important for a Hotel Receptionist, which is why we’ve created this course. Whether you have some experience as a Receptionist, or are a beginner, we cover everything. As well as qualifying you for a Receptionist role, this certificate can also lead to a career as a Front Desk Supervisor or Manager. It will demonstrate to...

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Course Content

1. Opera Log In And Log Out, Main Screen

2. Profile Creation And Amendments

3. Profile Notes

4. Finding Reservations – 2 Ways

5. Rate Query Screen

6. Creating Reservation

7. Preferences And Features Requests

8. Amending Reservation

9. Cancelling Reservation

10. Check In (2 Ways)

11. Check Out

12. Cashiering Posting Charges

13. Cashiering Splitting And Transferring Charges

14. Cashiering Routing

15. Alerts

16. Traces

17. Room Status, Out Of Order And Out Of Service

18. Opera Reports

1. Opera Log In And Log Out, Main Screen 2. Profile Creation And Amendments 3. Profile Notes 4. Finding Reservations – 2 Ways 5. Rate Query Screen 6. Creating Reservation 7. Preferences And Features Requests 8. Amending Reservation 9. Cancelling Reservation 10. Check In (2 Ways) 11. Check...

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Entry Requirements

  • Applicants must be 16 or over
  • Applicants must have a basic understanding of English language, literacy, numeracy and ICT

  • Applicants must be 16 or over
  • Applicants must have a basic understanding of English language, literacy, numeracy and ICT

Assessment Methods

At the end of the course, you will take an online multiple choice test, which is marked automatically, giving you an instant grade.

At the end of the course, you will take an online multiple choice test, which is marked automatically, giving you an instant grade.

Additional Information

Certification

Successful candidates will earn the “Certificate in Opera PMS Training”.

Career path

This qualification will help you to find work as a front desk operator in the hotel industry, and from there you could earn a promotion to become a supervisor or manager. 

Please note that Opera PMS software is not included with this course.

Certification Successful candidates will earn the “Certificate in Opera PMS Training”. Career path This qualification will help you to find work as a front desk operator in the hotel industry, and from there you could earn a promotion to become a supervisor or manager.  Please note that...

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