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Course Description

Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint and Outlook
  • Diary management, record keeping and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes and meeting minutes
  • Arranging interviews and bookings
  • Delivering mail
  • Dictating, speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist and customer service skills

As you can see, the course covers the fundamentals of office admin and receptionist duties, and also covers more advanced areas. This is so candidates are able to build knowledge and will be fully prepared for work. Take the skills you learn from us and kick start a fantastic and successful career.

Learning with Study 365 has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need...

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Course Content

1. Diary Management

2. Business Reports And Letter Writing

3. E-Mails Writing Tips

4. Handling Confidential Documents

5. Successful Meeting Minutes

6. Note Taking

7. Data Management, Record Keeping And Filing

8. Appointment Booking And Arranging Interviews

9. Delivering Postal Mail

10. Dictating

11. Tips For Speed Reading

12. Creating An Effective Cv And Cover Letter

13. Typing Speed Development

14. Microsoft Word

15. Microsoft Excel

16. Microsoft Powerpoint

17. Microsoft Outlook

18. Receptionist And Customer Service Skills

 

1. Diary Management 2. Business Reports And Letter Writing 3. E-Mails Writing Tips 4. Handling Confidential Documents 5. Successful Meeting Minutes 6. Note Taking 7. Data Management, Record Keeping And Filing 8. Appointment Booking And Arranging Interviews 9. Delivering Postal Mail 10....

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Entry Requirements

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Assessment Methods

At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Additional Information

Price

Only £24.00

Certification:

Successful candidates will be awarded a “Certificate in Office Skills & Reception”.

Career Path:

There are many careers open to you with this qualification, such as:

  • Office Assistant
  • Administrator
  • Administrative Assistant
  • Receptionist
  • Legal Secretary
  • Veterinary Receptionist
  • Medical Receptionist
  • Executive Assistant

Price Only £24.00 Certification: Successful candidates will be awarded a “Certificate in Office Skills & Reception”. Career Path: There are many careers open to you with this qualification, such as: Office...

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