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Course Description

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP.

Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will...

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Course Content

1. Diary Management

2. Business Reports And Letter Writing

3. E-Mails Writing Tips

4. Handling Confidential Documents

5. Successful Meeting Minutes

6. Note Taking

7. Data Management, Record Keeping And Filing

8. Appointment Booking And Arranging Interviews

9. Delivering Postal Mail

10. Dictating

11. Tips For Speed Reading

12. Creating An Effective Cv And Cover Letter

13. Typing Speed Development

14. Microsoft Word

15. Microsoft Excel

16. Microsoft Powerpoint

17. Microsoft Outlook

18. Receptionist And Customer Service Skills

 

1. Diary Management 2. Business Reports And Letter Writing 3. E-Mails Writing Tips 4. Handling Confidential Documents 5. Successful Meeting Minutes 6. Note Taking 7. Data Management, Record Keeping And Filing 8. Appointment Booking And Arranging Interviews 9. Delivering Postal Mail 10....

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Entry Requirements

  • You must be 16 or over
  • You should have a basic understanding of English and basic IT knowledge
  • You will need a computer or tablet with internet connection (or access to one)

  • You must be 16 or over
  • You should have a basic understanding of English and basic IT knowledge
  • You will need a computer or tablet with internet connection (or access to one)

Assessment Methods

  • At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.

At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course. Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed...

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Additional Information

Price

Only £19.00

What Certification am I going to receive?

If you pass the exam successfully then you will be awarded a Office Administration & Reception Skills Certificate.

What career can I get?

With this qualification, there are various roles open to you, including:

  • Receptionist
  • Veterinary Receptionist
  • Medical Receptionist
  • Secretary
  • Legal Secretary
  • Office Administrator
  • Office Assistant
  • Executive Assistant
  • Personal Assistant

Price Only £19.00 What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Office Administration & Reception Skills Certificate. What career can I get? With this qualification, there are various roles open to you,...

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