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Course Description

These courses are designed to improve your skills when communicating with customers, staff or colleagues. Designed for individuals & small groups, they use the latest practical techniques to ensure that delegates can achieve their goals. Everyone in financial markets needs good negotiation skills. This course will ensure that you understand the principles of negotiation, how variables can be used to create 'win-win' scenarios and how you can create a process whereby you are always one step ahead of your counterparty.

These courses are designed to improve your skills when communicating with customers, staff or colleagues. Designed for individuals & small groups, they use the latest practical techniques to ensure that delegates can achieve their goals. Everyone in financial markets needs good negotiation skills. This course will ensure that you understand the principles of negotiation, how variables can be used...

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