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MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S) 23rd September and 6th November 2009 DAY(S)/TIME(S) OFFERED 9.30am - 4.30pm NUMBER OF TEACHING HOURS N/A TOTAL FEE 149.00 TOTAL OVERSEAS FEE N/A ADDITIONAL COSTS None AWARDING/VALIDATION BODY Business Solutions Certificate of Attendance ENTRY REQUIREMENTS This course is designed to make a positive impact to continual professional development and the business needs of an employer, therefore perspective candidates should be employed. PROGRAMME CONTENT/STRUCTURE This course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics. This course is designed for anyone, whether in a sales, purchasing or management role that needs to negotiate with others in order to achieve results. PROGRESSION/CAREERS OPPORTUNITIES For further information please call the Business Solutions Freephone number: 0800 652 0784

MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S) 23rd September and 6th November 2009 DAY(S)/TIME(S) OFFERED 9.30am - 4.30pm NUMBER OF TEACHING HOURS N/A TOTAL FEE 149.00 TOTAL OVERSEAS FEE N/A ADDITIONAL COSTS None AWARDING/VALIDATION BODY Business Solutions Certificate of Attendance ENTRY REQUIREMENTS This course is designed to make a positive impact to continual...

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