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NCFE Resort Representatives - Level 2 Certificate

Preston College

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Course Description

Areas of study include: Understand the travel industry and the role of the Resort Representative Fulfil the Resort Representative's role at the airport, hotel, and on coach transfer Promote effective customer care Investigate Resort Representative reporting

Areas of study include: Understand the travel industry and the role of the Resort Representative Fulfil the Resort Representative's role at the airport, hotel, and on coach transfer Promote effective customer care Investigate Resort Representative reporting

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