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The aim is to provide students with the theoretical knowledge and practical research skills in knowledge management. Knowledge management involves the identification, appraisal and use of different sources of information to more rigorously plan, evaluate and learn from service development in specific contexts. It also involves the dissemination of this learning within their organisations. For students, the programme will help them become more effective in their service-development roles. For their organisations the programme will contribute to more coherent service planning and development.

The aim is to provide students with the theoretical knowledge and practical research skills in knowledge management. Knowledge management involves the identification, appraisal and use of different sources of information to more rigorously plan, evaluate and learn from service development in specific contexts. It also involves the dissemination of this learning within their organisations. For...

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