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Course Description

Overview

This course will help you to pass the Information Technology Infrastructure Library (ITIL) – Service  Operations exam with flying colours! Our course has been created by a qualified professional and is in line with the official exam, so you will be receiving learning material and teaching which has been specifically tailored to guarantee your success. With helpful and concise modules to improve your networking knowledge and skills, and effective tutoring, you’ll be passing the exam in no time!

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

Overview This course will help you to pass the Information Technology Infrastructure Library (ITIL) – Service  Operations exam with flying colours! Our course has been created by a qualified professional and is in line with the official exam, so you will be receiving learning material and teaching which has been specifically tailored to guarantee your...

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Course Content

Course Curriculum

free introduction1: Service Operation Introduction2: Service Management As a Practice3: Service Operation Principles4: Service Operation Process5: Common Service Operation Activities6: Organizing For Service Operation7: Technology Considerations8: Service Operation

Course Curriculum

free introduction1: Service Operation Introduction2: Service Management As a Practice3: Service Operation Principles4: Service Operation Process5: Common Service Operation Activities6: Organizing For Service Operation7: Technology Considerations8: Service Operation

Entry Requirements

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Assessment Methods

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test (please be aware, this is not the official exam). The online test is marked straight away, so you will know immediately if you have passed the course.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test (please be aware, this is not the official exam). The online test is marked straight away, so you will know immediately if you have passed the course.

Additional Information

Certification:

Successful candidates will be awarded a certificate for Information Technology Infrastructure Library (ITIL) – Service  Operations.

(This course is not included the official certificate.)

Certification:

Successful candidates will be awarded a certificate for Information Technology Infrastructure Library (ITIL) – Service  Operations.

(This course is not included the official certificate.)

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