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General Information This online course has been specifically designed to enable you to be a better volunteer leader, no matter what field of voluntary work you''re involved in. The pressures on voluntary workers have increased significantly over the last few years, in an ever more commercial environment where voluntary organisations are being required to improve efficiency. Research shows that up to 40% of voluntary organisations report a gap between their employees'' current skills and those they need to do their job. Management of volunteers is one of the key skills felt to be lacking. This course will help you address any gap in your organisation by equipping you with a variety of skills and knowledge of techniques developed to improve the volunteering experience for both the organisation and the volunteer. Outline and Learning Objectives On completion of this course you will be able to: Why it is important to develop a clear reasoning for involving volunteers How to secure support in the organisation for the use of volunteers How to plan the work of volunteers How to evaluate the effectiveness of the work done by volunteers How to recruit and select volunteers How to design and deliver an induction process The key issues that an effective volunteer leader must perform in relation to the support and supervision of volunteers How to develop a ''formal supervision'' process How to manage resources effectively and efficiently The importance of a volunteer retention strategy How to obtain accurate, reliable and relevant information How to select appropriate methods and systems for recording, storing and organising information What needs to be considered when analysing information and presenting the output of that analysis How to identify the information needs of those who require it, and ensure that it is presented so that they can use it effectively How to carry out work in accordance with your responsibilities and organisational requirements The processes involved in maintaining and evaluating your personal performance How to maintain effective working relationships with others The importance of effective communication How to undertake Risk Assessments, implement risk control measures, and what action to take in emergency situations How to maintain appropriate personal and workplace hygiene at all times How to identify security risks and take action to maintain workplace security The importance of keeping accurate, health and safety records, including personal medical records The requirements relating to safe disposal of waste, and importance of working in ways which minimise environmental damage How to maintain environmental good practice at work How to make changes to work activities which improve environmental performance Course Modules Introduction Planning and Motivation Organisation and leadership Managing Information Maintaining effective working relationships Monitor & maintain health & safety Implementing environmental good practice at work Previous Knowledge Required The course is aimed at either existing volunteer leaders, or those who may wish to become one. No formal qualifications are required. Whilst it is assumed that many learners - as existing volunteers - will have knowledge of some volunteering issues, this existing knowledge is not essential. What''s Involved Online How Long Does It Take? 40 Hours Course Level Level 3

General Information This online course has been specifically designed to enable you to be a better volunteer leader, no matter what field of voluntary work you''re involved in. The pressures on voluntary workers have increased significantly over the last few years, in an ever more commercial environment where voluntary organisations are being required to improve efficiency. Research shows that up...

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