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Managing the Performance of Part-time and Volunteer Staff

Track Training Services (UK) Ltd

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Course Description

Who Should Attend: Supervisors, Managers, Team Leaders who are tasked with ensuring that part-time and volunteer staff make an effective and efficient contribution to the business. Learning Objectives: By the end of this programme participants will - Understand the nature of part-time and volunteer employment. Be able to provide appropriate direction and guidance. Be able to set and agree SMARTER Objectives. Understand the nature of ''''Assertiveness''''. Be able to give both positive and negative feedback in a professional and helpful style. Have produced a Personal Development Plan. Contents: Tutor and delegate introductions. Agreement of Contents and Personal Learning Objectives. Learning Logs and Action Plans. The difference between full time and part-time/volunteer staff. Likely difficulties to be encountered ? and the Way Forward. The need for Effective Recruitment and Selection. The need for Effective Induction. ?The way we do things around here?. Providing Direction and Guidance. SMARTER Objectives. Managing Assertively. Giving Positive and Negative feedback. Motivation and Delegation. Identifying Development Needs. The manager as Coach. Action Planning for increased workplace effectiveness. Duration: One day

Who Should Attend: Supervisors, Managers, Team Leaders who are tasked with ensuring that part-time and volunteer staff make an effective and efficient contribution to the business. Learning Objectives: By the end of this programme participants will - Understand the nature of part-time and volunteer employment. Be able to provide appropriate direction and guidance. Be able to set and agree SMARTER...

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