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Course Description

This managing people course is designed to help line-managers and supervisors meet their key responsibilities to provide good management to their staff - helping them to perform effectively with enhanced job satisfaction. Emphasis is placed on taking a pro-active approach to motivating and developing people and to adopting appropriate and flexible management styles based on the concept of ?differential leadership'. The course also focuses on the central role of performance appraisal systems and how line-mangers can get the best out of them integrating them with their everyday management of staff. Course outline dimensions of performance practical motivation delegating tasks and responsibilities management style - ?differential leadership' getting the best from appraisal setting and agreeing objectives leading appraisal discussions/performance reviews constructive criticism and problem solving identifying and actioning training needs skills of on-job training coaching and development course methods case studies and role-plays provide a framework for exploring issues and reviewing skills. The course also makes use of informal lecture, group discussion and training films. Course times courses usually run from 9. 30 to 17. 00 each day. The training centre is open from 8. 30. Breaks & refreshments coffee, tea and light buffet lunch are included in your fee. Lunch includes vegetarian option and fresh fruit. Unfortunately we are not able to cater for the dietary requirements of vegans or others who have special needs. Dress code we have no specific dress code. We want you to relax and enjoy the course. Pre course questionnaires & other preparation to help us get to know you and understand your training needs and particular interests, we will send you a pre-course questionnaire by e-mail two weeks prior to the course. This is an easy to fill word document. Please e-mail this back to your course tutor following the instructions on the form and bring a copy with you. For some courses you may be asked to do some preparation in advance. For others it is suggested that you may find it useful to bring samples of your own work with you. Bringing a laptop or calculator is never essential but can be useful. Above all we want you to bring an open mind.

This managing people course is designed to help line-managers and supervisors meet their key responsibilities to provide good management to their staff - helping them to perform effectively with enhanced job satisfaction. Emphasis is placed on taking a pro-active approach to motivating and developing people and to adopting appropriate and flexible management styles based on the concept of...

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