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Who should attend: ? Managers who seek increased powers of leadership. ? Managers at all levels who want to improve their interpersonal skills. ? Managers who want to motivate and build team spirit in the workforce. ? Managers who aim to increase the productivity of their subordinates. Course objectives: ? To equip senior managers with new tools for better management. ? To improve employees' performance by increasing the skills of their managers. ? To increase productivity by effective communication, team-building, delegation and motivation Course content: Week 1 ? Evaluating management styles ? Influence of style on motivation ? Motivational audits and 360 feedback approaches ? Adaptability and effectiveness ? Listening skills ? Conflict resolution ? Effective speaking ? Selecting team members ? Role leadership in teambuilding ? Multi-disciplined teams ? Effective participation and providing resources ? Project planning ? Project management and project reporting ? Budgeting and forecasting ? Project review ? Leadership skills building ? Models of leadership ? Adapting your own Style of leadership ? How to instil vision and motivation in your team Week 2 ? Assertiveness skills - understanding the various models ? Effective communication skills ? Building rapport and common ground in effective negotiations ? Introduction to Neuro Linguistic Programming (N.L.P) and relationship building techniques ? Maximising good use of body language for positive influencing ? Emotional intelligence in management ? The influencing strategy - best practice ? Achieving a win-win solution in negotiation ? Negotiating features and benefits ? Personal presentation and coaching ? Influencing across cultural differences and global business relationships

Who should attend: ? Managers who seek increased powers of leadership. ? Managers at all levels who want to improve their interpersonal skills. ? Managers who want to motivate and build team spirit in the workforce. ? Managers who aim to increase the productivity of their subordinates. Course objectives: ? To equip senior managers with new tools for better management. ? To improve employees'...

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