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What will the course cover? Day One > Team Leading > Team Building > Supervisory skills > Negotiating Day Two > Presenting > Sales > Customer Service > Handling Conflict Why should I or a member of my staff attend? The course is aimed at those is middle management looking to up-skill, or those that are, or will be, moving into management or supervisory positions. ? Relevant and specific ? it has been tailored for our industry ? Tried and tested ? the WITForum has run this course three times previously with excellent feedback from delegates ? Recognising competence ? the training provider is offering the opportunity to follow the course up with a FREE NVQ 3 in management (optional). When and where is it being held? 2 sessions are planned for 2010 in April and September in the Manchester and Bristol Areas respectively.

What will the course cover? Day One > Team Leading > Team Building > Supervisory skills > Negotiating Day Two > Presenting > Sales > Customer Service > Handling Conflict Why should I or a member of my staff attend? The course is aimed at those is middle management looking to up-skill, or those that are, or will be, moving into management or supervisory positions. ? Relevant and specific ? it has...

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