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PRESENTATION Experience Management is a highly participative and intensive two module development programme. It is designed for managers who have either been in a junior to middle level role for at least three years and have received little ?real? management development or for individuals who are about to be promoted and breakthrough the leadership/management mid-point. It is well known that, as we become hierarchically more senior in our job roles, there is often a fundamental shift in the skill sets required to be successful. This shift in essential skills sets is often overlooked. In these transitional roles there is a fundamental need to manage the competing needs of coordinating output and work activity through control and discipline of business processes and the quest for operational excellence, with the need to engage with teams and individuals at a much deeper and emotional level, creating autonomy, freedom of thought and action, and the ?want? to strive towards a shared vision of the future. This programme focuses on both traditional and contemporary leadership, self-development, and the need to engage with employees both intellectually and emotionally. It is highly action oriented towards making a value delivering difference in the workplace for delegates and their teams. How does the programme work? The programme consists of two modules that both run from midday Monday to midday Friday with pre work, interim module work and post programme work and evaluation. The modules are held two months apart, during which time delegates receive online coaching as an integral and under-pinning part of the package. After the second module, delegates receive an additional one month?s coaching to assist them in transferring the full value of the programme into the workplace. In addition they are encouraged and supported in establishing a ?virtual coaching team?. This is achieved via the creation of a strong ?cohort identity? that is backed up by an exclusive Experience Management chat-room driven from the Odyssey Group web server. There is also a dedicated webZONE, with copies of slides and handout materials available on-line. module 1 8 PERSONAL EFFECTIVENESS PROFILES PLUS: -organisational and team culture and the manager?s role in developing it -organisational and individual learning -traditional leadership and our preferred style and leadership focus -leadership effectiveness -gallup and work foundation research on ?the unhidden secrets? to employee engagement -motivational value systems and understanding how to identify and work to them -conflict management and communication profiling and tools -team and individual goal setting and creating future history -coaching and leading edge performance management tools -understanding and utilising ?personal power? -project and personal development planning module 2 4 PERSONAL EFFECTIVENESS PROFILES PLUS: -review of project work -understanding and developing creativity and innovation skills -understanding and developing business/team strategies -influencing skills and managing diversity -internal/external customer/supplier chain relationships -customer relationship management and customer value management -best in class organisations and transformational leadership -working with emotional intelligence -change management ? the people agenda -personal development planning and utilising the coaching and chat room facilities Are there real world benefits? All delegates? line managers receive a full briefing pack to assist them in understanding and supporting the process that delegates are going through. The pack also helps them to support the delegates, once they are back in the work place, to transfer and take maximum benefit from the programme. Delivering ?real world? benefits through the commercial orientation of the programme and its unique support package this is a programme we believe to be unequalled in the market today. And for afters! Following completion of the programme delegates

PRESENTATION Experience Management is a highly participative and intensive two module development programme. It is designed for managers who have either been in a junior to middle level role for at least three years and have received little ?real? management development or for individuals who are about to be promoted and breakthrough the leadership/management mid-point. It is well known that, as...

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