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Course Content Award: Introductory Certificate in First Line Management What's it all about?: New to your management role? Concerned about what's expected of you? Our course will allay your fears by teaching you the basic skills and knowledge to build your confidence to feel assured in your new position. Through a thorough grounding in the principles of managerial excellence you will cover the fundamental subjects that you will need to work successfully with your most important and most complex resource - people. Entry Requirements: This qualification has been developed to give an introduction to each of the stages of management. It provides a stepping stone to the full Level 3 Diploma in First Line Management. There are no specific entry requirements for this qualification. Duration: Five weeks Business Benefits: This course leads to a nationally recognised qualification designed to upskill team leaders and supervisors. Student membership of the Chartered Management Institute gives access to local networking opportunities and online researchers. Run On Demand?: No Roll On Roll Off?: No Course Overview What does the course involve?: The following topics are studied: ? developing yourself ? the importance of customer focus ? gathering and communicating information ? setting objectives, planning and monitoring ? working effectively with others ? basic concepts of quality, continuous improvement and change. When can I study?: Thursdays, 9.30am - 4.30pm Are there any exams?: Assessment is based upon one assignments Course Facts Although we are not yet able to confirm dates or fees, applications for the next course are now welcome.

Course Content Award: Introductory Certificate in First Line Management What's it all about?: New to your management role? Concerned about what's expected of you? Our course will allay your fears by teaching you the basic skills and knowledge to build your confidence to feel assured in your new position. Through a thorough grounding in the principles of managerial excellence you will cover the...

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