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Use this training resource to enable participants to build rapport as the vital first step in establishing a relationship. You never get a second chance to make a first impression. When meeting new people, it is essential to make that first impression a positive one. This activity introduces delegates to techniques they can apply to be sure of success. Open the training activity by emphasising the importance of the first impression we make on another person, as all future decisions and interaction will be built on this basis. Through your interaction with a volunteer, the participants see the impact made and information gained during the first 90 seconds of meeting. They then experience the kind of handshake that creates a lasting impression at a first encounter. The participants next examine the techniques of mirroring and matching as effective ways of building rapport, and take part in role-plays, using appropriate and inappropriate body language. In a final exercise, the participants illustrate the changes they would like to make in their body language. The training activity closes with a review of how they can improve their ability to build rapport. Who is it for: This training resource is intended for use by trainers to introduce participants to techniques they can apply to be sure of success, including the impact of body language and tone of voice, as well as the words used. Themes: Communication , Influencing , Making contacts , Networking , Personal development , Personal relationships , Resource Type: Activity Min Group Size: 4 Max Group Size: 20 Typical Duration: 01:45:00 No of Pages: 19 Purpose: This training resource is intended for use by trainers as a powerful learning experience for participants who want to make a positive impact on others. It is also an excellent activity relating to communication skills. It focuses on making contacts, influencing others and, through personal development, helps personal relationships.

Use this training resource to enable participants to build rapport as the vital first step in establishing a relationship. You never get a second chance to make a first impression. When meeting new people, it is essential to make that first impression a positive one. This activity introduces delegates to techniques they can apply to be sure of success. Open the training activity by emphasising...

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