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Managing staff effectively is one of the most rewarding aspects of a manager's role. Business, individual and team success comes from good management. This course addresses the fundamental aspects of people management, giving delegates a sound basis and methods for applying proven management practice. Course Outline What Makes a Great Manager Leadership Styles An introduction to leadership styles Effective Communication for Managers What, why, who, when and how Managing meetings Building rapport Visual, auditory and kinaesthetic communication Non-verbal communication Questioning and listening techniques Assertive, aggressive and submissive behaviour Team Building What makes an effective team Team structures and types Strategies to strengthen teams Motivate Effectively Motivation Motivational theories Basic and higher needs Relating goals and needs to motivators Please note most Soft Skills courses are not suitable for 1-to-1 training.

Managing staff effectively is one of the most rewarding aspects of a manager's role. Business, individual and team success comes from good management. This course addresses the fundamental aspects of people management, giving delegates a sound basis and methods for applying proven management practice. Course Outline What Makes a Great Manager Leadership Styles An introduction to leadership styles...

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