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Course Description

  • How do IS vary by scope?
  • Solving departmental silos through enterprise systems
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)
  • Inter-enterprise IS

  • How do IS vary by scope?
  • Solving departmental silos through enterprise systems
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI)
  • Inter-enterprise IS

 

Additional Information

Target audience

  • Those who wish to assess, evaluate, and apply emerging information systems (IS) technology to business.
  • Those who wish to take an active role in systems development to create an IS that meets their needs.
  • Those who need to learn how to employ IS to accomplish their job tasks.
  • Those who want to use IS to achieve their business strategies.

Learning outcomes

Upon completion of this course, you will be able to understand:

  • The levels of information systems and the problems that each level can have.
  • The potential problems of information silos and how to resolve them at both the workgroup and enterprise levels.
  • Customer relationship management (CRM), enterprise resource planning (ERP), and enterprise application integration (EAI) systems.
  • How to use the cloud to support an inter-enterprise system.

Target audience Those who wish to assess, evaluate, and apply emerging information systems (IS) technology to business. Those who wish to take an active role in systems development to create an IS that meets their needs. Those who need to learn how to employ IS to accomplish their job tasks. Those who want to use IS to achieve...

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