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International Foundation Year in Business

Walsall College

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Course Description

The workshop covers the A to Z of outsourcing, from priming attendees on outsourcing and general drivers and trends in the industry to the development of a high level business case for outsourcing. The workshop provides the knowledge, tools and techniques to enable decision makers to initiative business improvement and outsourcing programmes within their organisations to drive efficiency, improve organisational performance and generate new revenue streams. Workshop will be held in London / Hertfordshire The course content includes: What is outsourcing? Core competences and outsourcing choices The outsourcing lifecycle Getting internal approval Getting internal commitment Developing the business case Process mapping SLA setting Vendor search ? RFP process Contract formation ? legal issues Data protection IP Change management Transition planning ? change management Risk management Implementation Relationship management Governance structures Enforcement / escalation / performance management Arbitration /mediation Exit management and transition out Role play exercises - Getting Board approval

The workshop covers the A to Z of outsourcing, from priming attendees on outsourcing and general drivers and trends in the industry to the development of a high level business case for outsourcing. The workshop provides the knowledge, tools and techniques to enable decision makers to initiative business improvement and outsourcing programmes within their organisations to drive efficiency, improve...

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