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Influence Skills A 1-day ready-to-run development programme This 1-day influence skills programme aims to deliver a ?toolkit' of ideas and techniques that can be applied in day-to-day work situations when dealing with colleagues, customers and managers. Definition of influence What make a good influencer? Appreciating the styles of influence Understanding your preferred approach Identifying influence behaviours in others Honing your personal approach Developing the most useful behaviours The value of actively listening Using the right questions Persuading with both logic and vision Appealing to different characters Identifying personal blocks to influencing Managing personal barriers Developing personal influence strategies Planned and reactive situations Personal action planning Benefits Stronger, more productive working relationships Less time wasted in debate Greater expediency in projects or tasks More efficient implementation of business change strategies Improved effectiveness of personal change Clearer written communication More precise verbal communication Less misunderstanding Reduced conflict and confrontation More productive meetings and conversations Clearer communication of objectives Clarity of needs and expectation Better relationships at work Improved personal motivation and team morale Immediate business impact

Influence Skills A 1-day ready-to-run development programme This 1-day influence skills programme aims to deliver a ?toolkit' of ideas and techniques that can be applied in day-to-day work situations when dealing with colleagues, customers and managers. Definition of influence What make a good influencer? Appreciating the styles of influence Understanding your preferred approach Identifying...

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