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Course Description

Course Units Mandatory Units - Group A - Manage own professional development within an organisation - Set objectives and provide support for team members - Plan, allocate and monitor work of a team Optional Units - Group B - Manage personal development - Develop, maintain and review personal networks - Manage risk in own area of responsibility - Review risk management processes in own area of responsibility - Manage or support equality of opportunity, diversity and inclusion in own area of responsibility - Provide leadership and direction for own area of responsibility - Ensure compliance with legal, regulatory, ethical and social requirements - Support team members to identify, develop and implement new ideas - Implement change in own area of responsibility - Develop working relationships with colleagues - Manage conflict in a team - Lead and manage meetings - Participate in meetings - Support individuals to develop and take responsibility for their performance - Know how to follow disciplinary procedures - Managing grievance procedures - Support the management of redundancies in own area of responsibility - Develop working relationships with colleagues and stakeholders - Recruit staff in own area of responsibility - Plan, allocate and monitor work in own area of responsibility - Support learning and development within own area of responsibility - Address performance problems affecting team members - Build, support and manage a team - Make effective decisions - Communicate information and knowledge - Manage knowledge in own area of responsibility - Procure supplies - Manage a tendering process - Develop and implement a risk assessment plan in own area of responsibility - Manage physical resources - Manage the environmental impact of work activities - Plan and manage a project - Manage the achievement of customer satisfaction - Prepare for and support quality audits - Manage customer service in own area of responsibility - Develop and implement marketing plans - Analyse the market in which your organisation operates

Course Units Mandatory Units - Group A - Manage own professional development within an organisation - Set objectives and provide support for team members - Plan, allocate and monitor work of a team Optional Units - Group B - Manage personal development - Develop, maintain and review personal networks - Manage risk in own area of responsibility - Review risk management...

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Entry Requirements

There are no formal entry requirements but you must be in the relevant employments.

There are no formal entry requirements but you must be in the relevant employments.

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