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HAB Level 1 Introductory Certificate in Customer Service - Hospitality Sector

Southern Regional College

Certificate , Hospitality

Course Description

This course provides an introduction to the importance of customer service in a hospitality business and equips candidates with the knowledge required to provide good customer service in a range of situations. It will also provide the opportunity for developing improved communications, presenting a positive professional image, effective verbal and nonverbal communications and techniques in...

This course provides an introduction to the importance of customer service in a hospitality business and equips candidates with the knowledge required to provide good customer service in a range of situations. It will also provide the opportunity for developing improved communications, presenting a positive professional image, effective verbal and nonverbal communications and techniques in...