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Who Should Attend: Those who are moving from Team Leader/Supervisor to a managerial role for the first time and need to enhance their key skills. Also suitable for those requiring a ''''refresher'''' at this level. Learning Objectives: By the end of the workshop delegates will be able to: Understand and accept their key responsibilities. Improve the effectiveness of their team. Use a variety of tools and techniques to achieve results. Manage others with confidence. Contents: Tutor and delegate introductions. Agreement of course objectives/Learning Logs. Choosing the ''''right'''' style of Leadership. Building and maintaining your Team. Maintaining Trust and high levels of Motivation. Managing Change. Communicating Assertively. Providing Effective Feedback. Managing Performance. Developing the Team - Coaching Skills. Individual and team based exercises. Personal Action Planning. Duration: Two days

Who Should Attend: Those who are moving from Team Leader/Supervisor to a managerial role for the first time and need to enhance their key skills. Also suitable for those requiring a ''''refresher'''' at this level. Learning Objectives: By the end of the workshop delegates will be able to: Understand and accept their key responsibilities. Improve the effectiveness of their team. Use a variety of...

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