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Course Description

The ICI executive secretarial and the personal assistant course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed quickly and conveniently.

The ICI executive secretarial and the personal assistant course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed quickly and conveniently.

Course Content

1 Administer projects

  • Plan project administration
  • Coordinate project administration
  • Finalise and review project administration

2 Implement workplace information systems

  • Identify and source information needs
  • Collect, analyse and report information
  • Implement information systems
  • Prepare for information system changes

3 Write complex documents

  • Plan and write letters and documents
  • Draft text
  • Prepare the final text
  • Produce document

4 Workplace OH&S

  • Workplace safety and ergonomics


5 Communicate effectively (telephone and face to face)

  • Body language
  • Building self-confidence
  • Personal qualities to develop
  • Telephone skills, gaining information and closing calls.

6 Word processing (MS Word)

  • Managing Your Documents
  • Using Formatting Tools
  • Using Time Saving Tools

7 Spreadsheets (MS Excel)

  • Prepare & develop the spreadsheet
  • Working with Functions and Formulas
  • Managing Tables
  • Enhancing your Workbook

1 Administer projects Plan project administration Coordinate project administration Finalise and review project administration 2 Implement workplace information systems Identify and source information needs Collect, analyse and report...

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Entry Requirements

There are no prerequisites to enrol in the course.

There are no prerequisites to enrol in the course.

Assessment Methods

At the end of certain modules, you will be assessed via project-based or written assessment tasks. You are to submit these assessments to your tutor who will mark and return your submissions. You will find the submission link on the course page. The process is repeated until you have completed all the assessment tasks.

At the end of certain modules, you will be assessed via project-based or written assessment tasks. You are to submit these assessments to your tutor who will mark and return your submissions. You will find the submission link on the course page. The process is repeated until you have completed all the assessment tasks.

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