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? The role and responsibilities of the supervisor ? People management - Setting individual and team goals and objectives - Motivating individuals and teams - Communication, listening skills and feedback ? Team development - Developing team members - Managing team performance - Building on strengths - Recognition ? Effective delegation ? Managing difficult people and situations ? Effective meetings ? Problem-solving techniques ? Personal Development - action planning for the future

? The role and responsibilities of the supervisor ? People management - Setting individual and team goals and objectives - Motivating individuals and teams - Communication, listening skills and feedback ? Team development - Developing team members - Managing team performance - Building on strengths - Recognition ? Effective delegation ? Managing difficult people and situations ? Effective...

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