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Course Description

By the end of the course, delegates will understand the balance between managing the task and leading people have identified their personal leadership style and its implications for their work have learned how to make the right choices when managing people have built skills in the management of change gain confidence in how to communicate with their team have a practical action plan for thier personal development Content: what is leadership? model of action-centred leadership setting goals and monitoring performance giving and receiving feedback how to stay in control and do what's important assertiveness: firm on issues, gentle on people making recommendations that people will listen to listening and questioning skills Training Methods The course will be active, participative and practical, including a self- assessment questionnaire, reflective exercises and skills practice, as well as input on key leadership skills. Duration: Available as a one day and two day programme, depending on your requirements. It is also available for One-to-One training.

By the end of the course, delegates will understand the balance between managing the task and leading people have identified their personal leadership style and its implications for their work have learned how to make the right choices when managing people have built skills in the management of change gain confidence in how to communicate with their team have a practical action plan for thier...

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