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Course Description

To provide the learner with the basic knowledge and understanding to ensure the provision of a professional level of service as a door supervisor; and to address the licensing requirements in the SIA regulated, operational environment. Objectives Provide the learner with knowledge of work systems and procedures. ? Develop the learner?s understanding of the roles and responsibilities of door supervisors working in a secure leisure environment, and the relevance of regulations within which they must operate. ? Develop the learner?s knowledge of health and safety in the workplace including awareness of emergency procedures. ? Develop the learner?s abilities to recognise, defuse and resolve conflict situations. ? Provide the learner with knowledge of the law and legal issues. ? Enable the learner to implement effective methods of communication

To provide the learner with the basic knowledge and understanding to ensure the provision of a professional level of service as a door supervisor; and to address the licensing requirements in the SIA regulated, operational environment. Objectives Provide the learner with knowledge of work systems and procedures. ? Develop the learner?s understanding of the roles and responsibilities of door...

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